My Computer Doesn't Recognize My Android Phone When I Plug It In

June . Posted by to Android Topic

One of the most common procedures among Android users is to connect PC and Android smartphone/ tablet via USB port as a storage unit, in order to perform different tasks, such as file transfer, data backup, phone switch or data recovery. However, this task should be completely straightforward but it does not always work. Sometimes we get to meet with the reality that our PC does not recognize the Android device connected to it as a USB storage device. Undoubtedly, this It becomes a very frustrating problem.

Usually, when usually such problems arise or when we see that our Android device connects and disconnects constantly our PC as a storage device UBS, we usually do is confirm that the cable is in good state, like the connection between the computer and Android device.

I am checking that many forum users who write consulting solutions to this problem, so I have decided to publish a list of solutions for the PC to recognize your Smartphone that will surely serve. The following 3 tips works for various Android devices such as Samsung Galaxy S4/5/6/7, HTC, LG, Motorola, Sony, running Adroid 6.0 M, Android 5.1/5.0 Lollipop, Android 4.4 KitKat, etc.

NOTE: If you're looking for data recovery solutions for Android devices, such as Samsung Galaxy S, and HTC One, read this tutorial: how to retreive lost data from Android phone.

Tips 1 Changing the USB Cable

As mentioned above, although we find it understood something about, the fact is that one of the first steps we must take to this inconvenience is to review the USB cable are used to connect the Android device to the PC.

In this sense, it is best to change the USB cable to another, and in this way rule out the possibility that the disadvantage is related to the connection. Consider that we may be using a cable that works only for charging, not for data transfer.

Changing the USB Cable


Tips.2 Enable USB Debugging Mode

First, make sure you have the option "USB debugging" enabled. For this you have to go to "Options developers" and that they find. If you do not have this option enabled, you have to go into "Settings"> "About device" and press several times on "Build Number". Enable USB Debugging Mode

Samsung Kies
If the device is Samsung Kies installed for you to install the necessary drivers. If not installed or is not a Samsung device, download the latest package drivers.
Check Device Drivers

  • On your computer go to My Computer.
  • Click with the mouse right click and hit properties.
  • On the menu that appears, click hardware
  • Click on Device Manager.
  • When you tap out a list: universal serial bus driver (BUS)
  • Click the right mouse button and on "Enhanced Host Controller"
  • If you are disabled, you enable it.

For different Android system, try to follow the 3 ways to enable USB debugging.

  • For Android 2.3 or earlier: Enter "Settings" < Click "Applications" < Click "Development" < Check "USB debugging"
  • For Android 3.0 to 4.1: Enter "Settings" < Click "Developer options" < Check "USB debugging".
  • For Android 4.2 or newer: Enter "Settings" < Click "About Phone" < Tap "Build number" for several times until getting a note "You are under developer mode" < Back to "Settings" < Click "Developer options" < Check "USB debugging"

In many cases, you need to enable USB debugging on your Android phone, including retrieve Data from Samsung S6, or export Android messages to PC, So you should know how to skillfully enable USB debugging on your Android device, you will be made use of these later on.

Tips.3 Reinstall Device Drivers

  • Go to "safely remove hardware".
  • Hence the device does not recognize, click on it and select properties appear.
  • In the overview, you indicate that you have to install the device driver. If so, click where it says "change settings" and a sign that says you reinstall the driver or something similar appears.
  • There you click and you'll ask if you want to find the driver automatically or within the PC software. Click on the second option.
  • I now ask you to choose the type of device you want, you must choose the one that says, wire transfer, or maybe USB. Click there, and to read the USB device will be installed.

I hope that some of these solutions will serve. If you know any alternative solution, do not hesitate to share with us.




Sophia Lee

Sophia Lee

Senior editor

Sophia is a senior editor of Androidsoft. She discovered the fascinating world of Android and constantly share the most practical tips and tricks for Android users.

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